Contact F1 Casino

If you need help with your F1 Casino account or have a question about our services, contact our support team at support@f1-casino.best. We aim to make it straightforward to get assistance with account access, payments, verification and other gambling-related queries. Please provide enough information for the team to understand your request and respond efficiently.

F1 Casino operates under a licence issued by the Autonomous Organisation for Financial Activity (AOFA) in Comoros, licence reference ALSI-182407017-FI1.

How to get in touch

For assistance by email, write to support@f1-casino.best. Support requests are reviewed in the order they are received. You will usually receive a reply within 24 hours, although response times may vary depending on the nature and complexity of your question. If further checks are required, the support team may ask for additional information.

To help us deal with your request faster, include your account email or username, a short description of the issue, and screenshots if relevant. Do not send your password, full payment card number, security codes or other sensitive information by email. If your question concerns a particular transaction, include the relevant date and amount where available.

Common reasons to contact support

Account access, profile details and verification questions
Deposit, withdrawal and payment enquiries
Questions about bonus terms and eligibility
Technical problems, loading errors or other website issues
Responsible gambling requests, including help with account restrictions or taking a break

Please contact support promptly if you notice activity on your account that you do not recognise. For responsible gambling concerns, let the team know clearly what assistance you are seeking so your request can be handled appropriately. F1 Casino support can explain the available account-related options and provide general guidance about the next steps.