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Responsible Gaming
F1 Casino operates under a licence issued by the Autonomous Organisation for Financial Activity (AOFA) in Comoros, licence reference ALSI-182407017-FI1.
Gamble responsibly
Responsible gambling means staying in control of how often you play, how long you play and how much you spend. Before using an online gambling service, consider whether gambling is suitable for you and whether it fits within your personal and financial circumstances. Gambling outcomes are based on chance, and no strategy can guarantee a win.
Set a budget before you begin and treat that amount as the maximum you are prepared to lose. Do not use money needed for rent, bills, food, education, savings or other essential expenses. Keep gambling separate from your everyday finances wherever possible, and avoid increasing your budget after a loss.
- Only gamble with money you can afford to lose.
- Decide how much time and money you will spend before playing.
- Take regular breaks and avoid extended or continuous sessions.
- Keep track of your deposits, bets, losses and time spent gambling.
- Do not chase losses or increase stakes to try to recover money.
- Avoid gambling when you are upset, stressed, tired or under the influence of alcohol or other substances.
- Do not borrow money, sell possessions or use credit to gamble.
- Balance gambling with work, family, social activities and other interests.
- Remember that past results do not influence future outcomes.
A win does not mean that another win is more likely, and a series of losses does not mean a win is due. Each game or event is determined by its own rules and outcome. Be cautious of systems, predictions or claims that suggest gambling can be controlled or used as a reliable source of income.
Never gamble to cope with stress, loneliness, boredom or other difficult feelings. Take time to understand why you are playing and whether gambling remains an enjoyable leisure activity. If it is affecting your mood, relationships, finances or daily responsibilities, stop and consider seeking support.
Tools and account controls
Account controls can help you manage your gambling. Depending on the options available on your account, you may be able to set deposit, spending or session limits, take a temporary break, or request a longer period of account restriction. These tools work best when selected before gambling begins and set at an amount that reflects your genuine budget.
Setting limits
Consider setting daily, weekly or monthly limits for deposits or spending, as well as a maximum session length. Choose limits that are realistic and do not increase them simply because you have reached them. A limit is intended to support control, not to encourage you to spend up to the maximum. Review your gambling regularly and reduce your limits if your circumstances change.
Taking a break
If gambling is becoming less enjoyable or harder to manage, take a break as soon as possible. A temporary account break can provide time to reflect on your gambling and its effect on your finances, relationships, work and wellbeing. During a break, avoid opening another account or using another gambling service to continue playing.
Self-exclusion
Self-exclusion is a stronger restriction for people who want to stop gambling for a defined period or longer. If you request self-exclusion, follow the instructions provided and do not attempt to create a new account or bypass the restriction. Self-exclusion should be considered alongside practical steps such as removing gambling applications, blocking promotional messages and asking a trusted person for support.
If you need help applying a limit, break or self-exclusion request, use the account support channels made available by the service. Do not delay asking for assistance if you feel unable to control your gambling. A support representative may explain the available options and the steps required to apply them.
Recognising gambling harm
Gambling harm can affect anyone, including people who have gambled for many years. It may involve financial difficulties, emotional distress, relationship problems, reduced performance at work or study, or a loss of control over gambling. Harm is not measured only by the amount of money lost. The time, attention and stress connected with gambling can also be important warning signs.
Possible warning signs
- Spending more money or time gambling than you planned.
- Thinking about gambling frequently or finding it difficult to focus on other activities.
- Chasing losses or feeling pressure to win back money.
- Hiding gambling, losses or account activity from family or friends.
- Borrowing money, using credit or missing payments because of gambling.
- Feeling restless, irritable or anxious when trying to reduce or stop.
- Gambling to escape stress, loneliness, sadness or other difficult feelings.
- Arguing with people close to you about gambling.
- Neglecting work, study, health, sleep or responsibilities.
- Feeling guilt, shame or regret after gambling but continuing to play.
If any of these signs apply to you, consider stopping gambling and seeking support. You do not need to wait until a problem becomes severe. Speaking with someone early can make it easier to understand what is happening and decide on practical next steps. A qualified counsellor or health professional can help you develop a plan that suits your circumstances.
If you are worried about someone else
Gambling harm can affect partners, family members, friends and other people who share financial or caring responsibilities. If you are concerned about someone, choose a calm time to talk, describe the behaviour you have noticed and avoid blame or confrontation. Encourage them to seek professional support. Protect shared finances where appropriate, and do not cover up losses or provide money for continued gambling if doing so may make the situation worse.
Support, safety and account protection
Help is available in Australia for people affected by gambling, as well as for their families and friends. You can speak with a qualified counsellor, psychologist, doctor or financial counsellor, or use an Australian gambling support service that provides confidential information and counselling. Official Australian support services can provide guidance by phone, online or through local appointments. Choose the option that feels most accessible to you.
If gambling is causing immediate financial, emotional or personal danger, stop gambling and seek urgent assistance from an appropriate emergency or health service. If you are experiencing thoughts of self-harm or suicide, contact emergency services or a crisis support service immediately. Your safety is more important than any gambling account or financial loss.
Age and account security
Gambling is not suitable for children or young people. Keep your account details, passwords and payment methods secure, and do not allow another person to use your account. If you believe someone under the legal gambling age has accessed an account, stop the activity and contact the service through its available support process.
Responsible gambling is a shared responsibility. F1 Casino provides information and account controls intended to support safer play, but these tools cannot remove the risk of gambling harm on their own. You are responsible for using the available controls, being honest about your gambling and seeking assistance when needed.
Practical steps if you are concerned
- Pause and review how gambling is affecting your money, time and wellbeing.
- Set a limit or request a break before continuing to play.
- Tell someone you trust what is happening.
- Seek confidential help from a qualified professional or Australian support service.
- Remove access to gambling applications, payment methods or promotional messages where appropriate.
- Follow through with self-exclusion or other restrictions if stopping is the safest option.
- Review your finances and seek financial counselling if gambling has caused debt or missed payments.
You can change your mind about gambling at any time. Choosing to stop, reduce your play or ask for help is a positive step and not a failure. If you are unsure what to do next, begin by taking a break and speaking with someone you trust. Support is available, and seeking it early can help protect your finances, relationships and wellbeing.